The representative cured the leaky faucet in short time. He went and got the battery back up system himself and returned to install. He was polite, friendly and professional. If you ever find your drip pan full of water, it usually means your drainpipe going outside of your house is clogged. Damon from John C. Flood was great, as usual. Dale did a great job. He's excellent!!! We are grateful to feel less ignorant about what is going on inside the air handlers, and to really understand their operation, all because of Luke. It rests beneath your system’s evaporator coils in order to catch all the liquid that drops. Great service and reasonable price! and did an excellent job starting up he system. We always use John C. Flood and this last service call explains why. He cleaned up after the work even though I said he needn't do that. he did a great job with our plumbing work. The condensation drips off into the condensate drain pain and exits the system through the drain line. He did a superb job fixing the issues related to the plumbing in my home and I'd hire him again in an instant. John C. Flood was the. Ricardo arrived on time for the scheduled installation of a new toilet and evaluated the situation. 5 out of 5 stars! I will definitely use them again if needed. Cloud disconnect and reconnect the dryer, he moved our washing machine back into place and moved the old dryer to the front of the house for pickup by home depot. Dave was great at explaining what he was doing. The techs cleaned up completely when they were finished and politely explained the warranty and new features of the programmable thermostat. The delivery men would not. I was given a detailed explanation and options for resolving the problem. He patiently told us about the different MERV numbers on our air filters, and potential pros and cons of those. Offering heating, air conditioning and plumbing repairs and service to Arlington, Alexandria, Falls Church, Fairfax, Metro DC and surrounding areas. Very pleased with John C. Flood. JOB WELL DONE!!! Highly recommend. I have a two year John C. Flood history getting a new roof top air conditioning unit and repairs to. I will always request Mike, knowing that I can trust him to do an excellent job every time. helpful! Not Mr. Plank's fault. Job well done, we will definitely use them again. We told him what was wrong and what we had done to date. Our system is 22 years old, needs to be replaced-we received a comprehensive estimate to replace the air conditioning system and gas furnace for our review. John C. Flood may cost a bit more for service than other plumbers, but our family finds that the difference is worth it in terms of reliability and future savings. We've been happy with the work John C. Flood has done for us, and Juan reinforced how pleased we are with their service overall. Mike Dailey came out to our home on Sunday evening -- no one's favorite time for extra work by any. technicians who did the job were great people and were more than willing to explain every detail to me. What can go wrong with an air conditioner drip pan? Had a fantastic experience today. Provided a text and a picture of who would arrive and when. Thanks Luke and John C Flood! I was so impressed with my technician, Harry's, knowledge of how a sump pump works and was quickly. He is a true gem. I usually don't leave reviews but this one definitely deserved one: Technician "Jason Robey" was. our inspection and very knowledgeable in his field. He went above and beyond and made me feel as if he was not in a hurry to be finished, but that he would take as long as needed to talk through options with me. I originally purchased a contract with John C Flood that covers almost all appliances, hvac, etc. I have used John C. Flood for years. We were very pleased with the level of service we received. Ronnie sent another technician (Darwin) on very short notice to insert a camera in my drains to ensure blockage no longer existed. He also kept me abreast of what was needed and how long it would take to get the job done. Inside the refrigerant coils and pipes is a breeding ground for algae, mold, and the like. able to diagnose it. Even when there were issues with the air conditioning unit, John C. Flood returned quickly to solve them. He was very informative and extremely. Potential Causes of Air Conditioner Pan Water Buildup According to the U.S. Department of Energy, drainage problems are one of several issues that can cause your air conditioner to malfunction. The technician was thoroughly familiar with the layout and operations of our steam boiler system. They did a great job in my grandmothers basement. Eric was great! He went above and. Not sure if this is something where the water is getting blocked from getting to the main pipe from inside the ac unit or if it is a bigger problem. I will definitely recommend John C Flood to my friends!!! Each. A clogged condensate line can cause water to build up in the pan gradually until it is full or overflowing. I signed up for the annual service plan because I was pleased with their service. Just had my annual AC check up. The repair was more difficult than he expected and it took almost four times as. We are very pleased. We had figured on just replacing the valves and waiting to replace the toilet but Ricardo offered to call another technician who might be able to bring out a new toilet today. home and the Fall requires firing up the boiler. He didn’t try to, make up stuff that was wrong and was completely honest and direct about what really needed to be done unlike the first plumbing company we called - very appreciative and will definitely call again, Jason was a total professional and expert on our system and building. Read along, and we’ll explain what the AC drain pan is, some reasons for why the water might have pooled up in your drain pan, as well as what you can do about it. While you could clean out the condensate pipe and drain with a small wire brush, you should always consult an HVAC professional when handling big, complicated appliances like your AC unit. They figured out the permanent solution, scheduled the work to be done as soon as possible, gave me an immediate quote for the work, and followed up with a formal written quote as well. of the company in general and Eric in particular that I had to say something. They are the very best. Thank you So much. He was extremely professional, patient with the. This field is for validation purposes and should be left unchanged. I trusted his advice, which was plainly designed to do what was best for me and not just what was the most work for John C. Flood. Great personality, always up front about. We decided to replace the flange as part of the installation. Definitely recommend!! Overall, I am very satisfied and will be utilizing John C Flood's services again. Highly recommended! He gets my Highest recommendation. The team at John C. Flood did a fantastic job replacing our heating and air conditioner unit. Warranty was explained in detail and operation of the water heater should issues occur was detailed. Although this is a fairly straightforward problem, it’s best to contact one of our experienced technicians for this AC repair to make sure the job is handled right and there are no other issues going on. me with excellent customer service! 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