To fix this all you need to do is blow hard on the microphone for 10-15 seconds as if you were blowing up a balloon and it knocks the silicon vent back into place. 02/02/2017 by When a device is inserted into a case, the air pressure can cause a small vacuum which can knock the silicon vent forward as if the phone had been submerged in water. We have researched the issue and have found a couple of solutions that may be of assistance if you have noticed this. Alot of my customers either get pocket lint or other small material stuck in those holes and it muffles your audio. When I speak to people on a call, they say I'm very muffled; however, if I put it on speaker they can hear me fine, and I CAN record voice memos, video, etc. We also understand this list is not conclusive and there may be other issues, for example we once heard from a customer that a software update resolved the problem. Kayla Stanislawski. Folding the cover back on itself but leaving a triangle gap / void can cause muffling to the call. I have replaced the ear speaker cleaned the ear piece cover yet it still sounds muffled. Don't miss out! I have had four different handsets and spoken to every department (and probable half the staff) at O2 over the last two months. It does look like the mic you reference is clear of debris. We have worked very hard to replicate the issue in house and out and about using different iPhones in different styles of case and we have never ever been able to replicate a difference in our voice clarity in or out of a case when using iPhone. If the call is clear with no difficulty being heard then chances are there is a hardware issue whereby our Solution 1 should be considered for handheld use. I had no idea that little dot was another mic and my case was covering it when flipped open on a call. We have never ever had a single iPhone user still report muffled voice after conducting these checks. If the call is muffled on handsfree then we suggest this is a carrier or hardware issue with your device. If the call is clear on handsfree but the problem persists with the phone in the case after Solution 1 has been carried out then it is 99% likely to be Solution 2 to fix the problem. I would take a pin, earring or something small to clear out the small circular holes on the left hand side of your charging port as that is where your mic is located. A DFU restore erases then reloads all the code on your iPhone. The iPhone 7 was the first case to be referred to as ‘water resistant’ this works by a small silicon vent which pushes forward to cover the hole preventing water entering the device. If you cover the mic completely, noice cancellation is disabled and your voice will sound normal. It is most important to make sure the cover is flush against the microphone in the camera assembly. Apple Event Round-Up - Featuring iPhone 12 Series. © 2020 iFixit — Licensed under Creative Commons — Privacy — I scraped that off carefully with a razor blade and put it all back together and BINGO! You’ll want a recent iPhone backup so you don’t lose your contacts, photos, messages, and more. Much prefer flip cases, but having to pop the phone out mid-call sure was a hassle (and quite silly)! :0). First, backup your iPhone. Looks like you are viewing from XX. 06/16/2018 by If you arent comfortable with opening phones you can take it to a repair shop, send it to me or attempt the repair yourself from the video below. Same here, taping the rear mic worked on an iPhone 8 too! iPad 10.2" (7th Gen, 2019 / 8th Gen, 2020), iPad 9.7" (5th Gen, 2017 / 6th Gen, 2018). Get the latest product releases, promotions and stories direct to your inbox. You have two mic's on your phone which is why you sound normal on speaker phone. I purchased the new ear piece from ifixit. Make sure that it is removed before putting the mic into place. I had same issue with low sound on calls, many calls to support, no resolution….taping the back mic fixed the problem on my iphone 8 Thanks. Cleaned the ear piece cover yet it still sounds muffled phone differently - no fold-over,... 99 % of cases but we are aware of applies to iPhone 7 newer. Issue and tape worked, Thank you!!!!!!!!. Not my exact problem on the iPhone treats your voice will sound normal erases then reloads the. Second issue we are still keen on getting to the bottom of the microphones flip cases, but to! A1549, A1586, and more getting onto the display via the?. The voice are getting onto the display via the ear alot of my customers either get lint... Want a recent iPhone backup so you don ’ t lose your contacts, photos,,! A couple why does my iphone mic sound muffled of this question but not my exact problem on the treats... 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