The entire team—sales, support, service—are highly professional and proactive. A higher level of service for an enhanced customer experience. Customers come for technology, but stay because of our commitment to customer success. Quantum Design's Customer Service Team is dedicated to supporting customers' needs with their instruments, whether these instruments are manufactured by Quantum Design or one of our distributed partners. Have a great product idea? These support offerings address special needs related to coverage, response levels, spare parts, priority call handling, assigned call managers and other services. From our highly experienced Professional Services team to a focused support contact who understands your unique business needs, we are here to help. For a description of these offerings visit Quantum’s Customized Support Page. That lasts long after the price is forgotten. Locate an authorized Quantum service center near you. Note: not available in all areas. They seemed to really care about our problems, they went to bat for us and they made sure it worked the way it was supposed to. JavaScript seems to be disabled in your browser. Technology aside, the main benefit to Serco of partnering with Quantum is the quality of the support. (800) 284-5101 (US/CAN) +800-7826-8888 or +49 6131 324 185 (EMEA) +800-7826-8887 or +603-7953-3010 (APAC) Request a Demo. Keep your Quantum fishing gear performing at its best with replacement parts, maintenance/repair tips and warranty information. or +49 6131 324 185, +800-7826-8887 Quantum StorageCare Support Services, with industry-leading customer satisfaction ratings, is a combination of technology, agility, and a team of amazing people who embody the StorageCare Commitment. From Fortune 100 companies to emerging businesses, customers trust Quantum to provide highly reliable solutions backed by a world-class service and support organization committed to the StorageCare® philosophy. Quantum will work with you to develop the Platinum coverage you need, including 24x7 onsite support, two-hour target response time, priority call handling, onsite spares, and more. Presented by the Omega Management Group, the award honors exemplary service to customers and a deep commitment to exceeding customer expectations. Hol dir mit den JBL Quantum Gaming-Headsets den ultimativen Wettbewerbsvorteil. With Quantum as your knowledge partner, you can quickly build familiarity with your solutions, develop your skills, and maximize your return on investment. On a one-to-ten scale the service is an 11.5. or +603-7953-3010, For our complete list of Global support contact information, visit Quantum's support contact index. Locate the Quantum dealer or retailer nearest you. Customized Support – Quantum offers customizable support that can be tailored to meet the needs of high activity informational technology environments. 1-800-284-5101 Quantum Singled Out for Customer Service Award Quantum has won the NorthFace ScoreBoard Award, the "Oscar" for the customer service industry. I’ve worked with most of the major storage companies for about 10 years and I knew who to go to...With Quantum, I know that if I pick up the phone, there’s somebody on the other end who is going to do something about it, and they’re going to do it now. Quantum’s StorageCare Learning Team offers a full range of online, virtual, and hands-on courses designed to meet your specific learning objectives. This potentially complicated transition was made possible by the enthusiasm, cooperation, and willingness of the Quantum StorNext® engineers to make our project a reality...We looked for a long-term partnership with Quantum, not just a product supplier. Responsiveness has been beyond outstanding; field techs would not only answer the phone but proactively call me to make sure everything was okay. For a description of these offerings visit Quantum’s Customized Support Page. Have a question or comment? For more than 40 years, Quantum has been serving the storage needs of customers in over 125 countries. If I had to buy another one tomorrow, I wouldn’t hesitate. Quantum’s StorageCare Global Services offer a number of additional options that allow you to customize your support and integration plan to achieve just the right amount of coverage. Quantum always treats us well, and we have a great relationship with the company...Our systems get pulled into some pretty rugged environments when crews are shooting on remote location, and it’s great to have the rock-solid reliability of Quantum. We’d love to hear from you. It’s been by far the best support of any vendor in my data center; hands down, Quantum wins.