If you are troubleshooting an issue or any type of error code. The best way to reach us is by completing the form below. If you need more help you can also register your product or open a support ticket. This return policy applies only to products purchased directly from Masterbuilt® via website: www.Masterbuilt.com . Masterbuilt makes professional-grade smokers, fryers, cookers, grills and more. Please do not respond to that auto-generated email, as we will not receive your response. Join our mailing list for exclusive offers. Copyright © Masterbuilt . No refunds will be given on merchandise returned after 30 days of the original date of shipment. Please give our Consumer Support department a call at 1-800-489-1581 to set up your return. You MUST upload a picture of your receipt, the model number, and the serial number for your registration to be valid. 800-647-1284. All Rights Reserved. I am extremely mad, and I am guaranteeing I will never buy a MasterBuilt product again. Please do not respond to that auto-generated email, as we will not receive your response. Find manuals, parts, cooking tips and videos to help you get the most our of your Masterbuilt grill, smoker or fryer. For technical service, warranty support and installations, please call 800-647-1284 and select option 3. Once you register your product you will receive a thank you response. Have you REGISTERED your product? Master-Bilt. Here are some helpful troubleshooting links. Please do not respond to that auto-generated email, as we will not receive your response. Here are some helpful troubleshooting links, All available parts are found by searching above. Join our mailing list for exclusive offers. All non-warranty parts. The price level of this organization is high according to consumer reviews. New Albany, Mississippi 38652. Contact Masterbuilt customer service. Have you REGISTERED your product? We are here to help. You MUST upload a picture of your receipt, the model number, and the serial number for your registration to be valid. Consumer Support Monday through Wednesday and Friday from 8-5p (EST) and Thursday 9-5p (EST). Once you register your product you will receive a thank you response. Find Your Local Manufacturer Representative Order Genuine Master-Bilt Parts FAQs Service Contractor Locator Warranty Information Energy Savers Quote Request Warranty Registration & Customer … Once you register your product you will receive a thank you response. If you are troubleshooting an issue or any type of error code. Copyright © Masterbuilt . 908 Hwy 15 North. Master it. Customer Service. All Rights Reserved. You can call Masterbuilt at (706) 327-5622 phone number, write an email, fill out a contact form on their website masterbuilt.com, or write a letter to Masterbuilt Mfg, Inc, 1 Masterbuilt Court, Georgia, 31907, United States. After going through PayPal, I intend on paying a visit to BBB and then I will pay a visit to the Facebook communities. For the backyard griller or on-the-go meat master. Most commonly, consumers tend to contact Masterbuilt to ask questions about: Product/ Service, Request for Information, Return/ Replace. All non-warranty parts. You MUST register your product prior to submitting a support request. All available parts are found by searching above. The customer service and support for MasterBuilt exists in name only. Only submit the form once, even if it appears there's an error. Perfectly cook chicken, ribs, poultry and veggies. You MUST register your product prior to submitting a support request. You MUST upload a picture of your receipt, the model number, and the serial number for your registration to be valid. , Return/ Replace 8-5p ( EST ) Wednesday and Friday from 8-5p ( )... Extremely mad, and the serial number for your registration to be valid that. 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